Orange Township Fire Department uses soft billing to balance financial sustainability with patient care. 

Here’s how it works:

✅ Residents (people who live in the township):

• If you’re a resident, the ambulance bill is billed directly to your insurance, Medicare, or Medicaid.
• If your insurance doesn’t cover the full amount, you may receive a statement showing what was billed and paid, but you won’t be required to pay the remaining balance out of pocket.
• The unpaid portion (not covered by insurance) is written off as a benefit of living in the community, since your taxes already help support EMS services.

❗ Non-Residents (visitors or people living outside the area):

• If you’re not a resident, the ambulance bill will also be billed to your insurance first.
• However, if there’s a remaining balance after insurance pays, you will be responsible for paying the difference.

Questions about your bill?

• Contact our billing vendor, Medicount, for assistance
  • Patient Portal: https://medicount.com/patient-services-2/

    Ambulance and EMS billing services and software. – Medicount Medicount maintains physical, electronic and procedural safeguards to guard your non–public, personal information. Our operational and data processing systems are contained in a secure environment that is access–controlled. To secure sensitive communications between your computer and our web servers, we have implemented digital certificates and enabled strong, RSA1024-bit, encryption. We … medicount.com

  • Account Management: 888-410-6986
  • General Phone Number: 800-962-1484